1. Controller
Seiko Trading Co., Ltd. is responsible for personal data handled through this site. Address: 6-1-6 Ueno, Taito-ku, Tokyo 110-0005, Room 103. Phone: 03-5812-8381. Email: support@seiko-world.com.
2. Data we handle
- Account data such as name, email, verification state, irreversible password hash, and identity-provider identifiers.
- Inquiry data such as contact details, party size, dates, budget, requirements, selected itineraries, and coupons.
- Support and business communications, plus information needed for confirmed arrangements.
- Security and operational data such as request time, device and browser details, IP address, security events, and HMAC-derived rate-limit keys.
- Language preference, sessions, and necessary cookies.
3. Purposes
- Create and protect accounts, authenticate users, and revoke stale sessions.
- Answer inquiries, prepare quotations, arrange travel, and provide support.
- Issue, reserve, redeem, and protect coupons against abuse.
- Moderate public comments and prevent spam, credential attacks, and fraud.
- Meet legal, accounting, dispute, and security obligations.
5. Retention
We retain data only as long as needed for these purposes, contract performance, disputes, and statutory recordkeeping. We then delete, anonymize, or isolate it; backups expire through their established rotation.
6. Security
Controls include access restrictions, encrypted transport, password hashing, versioned session revocation, database constraints, shared rate limiting, and durable administrative audit logs. No network service is absolutely secure. We handle notifiable incidents under applicable law.
7. Requests and rights
You may ask to access, correct, delete, restrict, or receive an explanation of our handling. We verify identity and respond under applicable law and its exceptions. You may also contact the competent data-protection authority.
8. Changes
For material changes, we update the date on this page and provide notice through the site or available contact details where required.